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(Part-Time) Apple At-Home Advisor Jobs-ID- 12572

Apply Job

We are currently seeking experienced individuals to join our Apple At-Home Advisor team. This team is responsible for providing exceptional support services to our loyal customers from the comfort of their own home. You will need to have exceptional communication skills and be passionate about helping customers solve any issue that they may face.

Who are we?
We are the leading technology brand in the world, delivering premium quality products and services to users worldwide. Our brand is synonymous with innovation, quality, and exceptional customer service.

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Your responsibilities:
• Provide customer support from the comfort of your own home.
• Deliver expert technical assistance to ensure customer satisfaction.
• Work closely with our team to deliver exceptional customer support services.
• Handle sensitive customer data in a responsible and confidential manner.
• Manage customer cases and resolve any issues that may arise.
• Utilize your technical skills and the Apple ecosystem to provide the best possible customer experience.

Must-have requirements:
?
• Excellent verbal and written communication skills.
• Minimum of 0-1 years working in a customer support role.
• Deep familiarity with Apple products and services.
• A reliable computer with a minimum of 8GB of RAM.

Apply Job!

 

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This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

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10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

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