Program Coordinator II (BHS) ID- 12482
The County of Siskiyou is an Affirmative Action/Equal Opportunity Employer.
We welcome applicants of any race, religion, or ancestry.
For exact salary information please refer to the current salary schedule. County website
Definition:
Under general direction from the Systems Administrator, or their designee, directs, coordinates, plans, organizes and oversees various programs within the Siskiyou County Behavioral Health (BH) Adult Systems of Care (ASOC) Department, including but not limited to Crisis, Mobile Crisis, Discharge Planning, Conservatorships, and Placements. Provides liaison services for other departments, agencies and community partners, liaison services to families and patients; collaborates with interdisciplinary teams to plan and develop treatment strategies; coordinates ancillary services for high risk clients; monitors compliance with program requirements; including chat review; provides training; assists with the development, implementation and oversight of new programs; coordinates daily duties of the ASOC department; outreach planning; community training and education and to do related work as required.
Distinguishing Characteristics:
This is a specialized classification within the Siskiyou County Behavioral health Department and supports the ASOC Department. This position is a permanent full-time position and is distinguished from a Program Coordinator in that the Program Coordinator II is responsible for a variety of highly complex duties and multiple integral programs.
Reports to:
System of Care, Administrator or Behavioral Health Administration
Classifications Supervised:
May provide lead direction and training for Behavioral Health Specialists, Crisis Workers, Mobile Crisis Workers and other staff a assigned.
Oversees and coordinates specific programs at the direction of the ASOC System Administrator or his/her designee; provides lead direction, and, training to the Behavioral Health Services Specialist; provides work review, organizes and assigns work, sets priorities and follows up to ensure coordination and completion of work. Depending upon the area of assignment, duties may include, but are not limited to the following:
Advanced effective coordination and collaboration between agencies and organizations.
We welcome applicants of any race, religion, or ancestry.
For exact salary information please refer to the current salary schedule. County website
Definition:
Under general direction from the Systems Administrator, or their designee, directs, coordinates, plans, organizes and oversees various programs within the Siskiyou County Behavioral Health (BH) Adult Systems of Care (ASOC) Department, including but not limited to Crisis, Mobile Crisis, Discharge Planning, Conservatorships, and Placements. Provides liaison services for other departments, agencies and community partners, liaison services to families and patients; collaborates with interdisciplinary teams to plan and develop treatment strategies; coordinates ancillary services for high risk clients; monitors compliance with program requirements; including chat review; provides training; assists with the development, implementation and oversight of new programs; coordinates daily duties of the ASOC department; outreach planning; community training and education and to do related work as required.
Distinguishing Characteristics:
This is a specialized classification within the Siskiyou County Behavioral health Department and supports the ASOC Department. This position is a permanent full-time position and is distinguished from a Program Coordinator in that the Program Coordinator II is responsible for a variety of highly complex duties and multiple integral programs.
Reports to:
System of Care, Administrator or Behavioral Health Administration
Classifications Supervised:
May provide lead direction and training for Behavioral Health Specialists, Crisis Workers, Mobile Crisis Workers and other staff a assigned.
Oversees and coordinates specific programs at the direction of the ASOC System Administrator or his/her designee; provides lead direction, and, training to the Behavioral Health Services Specialist; provides work review, organizes and assigns work, sets priorities and follows up to ensure coordination and completion of work. Depending upon the area of assignment, duties may include, but are not limited to the following:
Advanced effective coordination and collaboration between agencies and organizations.
Support selection of crisis data collection.
Support implementation of program evaluation systems.
Identify areas requiring improvement and making recommendations for modifications and improvements.
Understand an implement existing and proposed administrative policies and procedures.
Identify and coordinate cross-agency training needs.
Develop and provide presentations to other agencies and organizations, to develop and provide community outreach opportunities.
Represent the program and its partner agencies and organizations in a positive and professional manner.
Provide programmatic reporting.
Establish and implement systems for program review and other quality control programs to ensure uniform application of laws, regulations, and department policies.
Monitor and evaluate program performance as needed.
Make recommendations to enhance program and staff productivity.
Represent the department at meetings and with public.
Develop and maintains effective working relationships with community, Department Heads, and government agencies.
Prepare required reports as needed.
Compile and analyze complex information.
Conduct training and meetings when necessary.
Review hospital recommendations regarding patient discharge.
Develop discharge plan involving patient, family members, and significant other.
Interfaces with treatment team.
Evaluates patients and reviews hospital records to monitor progress.
Schedules post-discharge assessments and doctor’s appointments for psychiatric services.
Coordinate efforts with treatment teams for high-risk clients.
Assist in the investigation of considerations regarding temporary conservatorships.
Identify placement opportunities for clients upon discharge from the hospital, including Institution for Mental Disease (IMD), State Hospitals, skilled nursing facilities (SNF), board and care homes, and independent living.
Review crisis evaluations, and train staff in the Lanterman Petris Short Act and the proper guidelines for 5150 crisis evaluations.
Track 5150 hospitalizations.
Monitor conserved clients; attends court hearings, coordinates with Public Guardian and Deputy County Counsel, Psychiatrists and Behavioral Health staff for LPS referrals, declarations and placement.
Placement coordination related to appropriate level of care for clients and review to assure clients are kept in the least restrictive level of care.
Monitor high-risk cases with multiple acute hospitalizations, coordinate and conference with site supervisors to develop plans to reduce and avoid further admissions by orchestrating out-patient ancillary services.
Contact within the prescribed time period with clients who have been evaluated by crisis responders and not hospitalized to determine their want for follow-up mental health services.
Knowledge Of:
• Excellent written and oral presentation skills as well as general knowledge of computer programs, such as Word, Excel, and PowerPoint.
• Highly developed interpersonal skills, ability to work effectively across agencies and disciplines.
• Knowledge of evidence-based practices, project management, data collection, and program evaluation.
• Experience with service systems, program development and program management.
• Training facilitation and implementation skills.
• Meeting facilitation skills.
• Principles, techniques, procedures of mental health case management.
• Social aspects of mental and emotional disturbances and mental problems.
• Characteristics of mental and emotional disturbances and mental problems.
• Federal and State confidentiality and HIPAA rules and regulations.
• Community resources and service agencies.
• Standard medical recordkeeping, including client charting and the processing and maintenance of required documentation.
• Laws and regulations pertaining to board and care, group or foster homes and other facilities where clients may be placed.
• Laws and regulations related to patient’s rights, voluntary or involuntary treatment including criteria for commitment.
• State, federal, and local laws, regulations, and requirements for the provision of counseling services.
Other Jobs You May Be Interested In
Remote Data Entry, No Experience, $40/hr, Part-TimeVirtual Assistant, $45/hr, Remote, No Experience, Night Job
Entry-Level Remote Data Entry, $50/hr, Evening Job
Customer Support, No Degree, $40/hr, Remote, Weekend Job
Remote Phone Job, $42/hr, Part-Time, College Student Friendly
Virtual Assistant, $40/hr, Remote, No Degree, Night Job
Part-Time Data Entry, $45/hr, Remote, College Student Friendly
Remote Moderator, No Degree, $50/hr, Evening, Weekend Job
Remote Customer Support, $42/hr, Night Job, No Experience
Live Chat Support, $40/hr, Remote, Entry Level, Part-Time
Virtual Assistant, Remote, $42/hr, Weekend, No Experience
Remote Data Entry, $45/hr, No Degree, Night Shift
Part-Time Customer Support, $40/hr, Remote, College Student
Remote Live Chat, $50/hr, Part-Time, Evening/Night Job
Entry Level Phone Job, $42/hr, Remote, No Degree Required
Weekend Data Entry, $45/hr, Remote, No Experience
Remote Virtual Assistant, $40/hr, Evening, Part-Time Job
Remote Moderator, $42/hr, Part-Time, Weekend, No Degree
Data Entry, $45/hr, Remote, Night Shift, College Student Job
Phone Support, Remote, $50/hr, No Experience, Part-Time
Virtual Assistant, No Experience, $42/hr, Remote, Weekend
Remote Customer Support, $45/hr, Part-Time, College Student
Data Entry, Remote, $40/hr, Night Shift, No Degree
Evening Virtual Assistant, Remote, $45/hr, No Experience
Weekend Customer Support, $42/hr, Remote, College Student
Remote Data Entry, $50/hr, No Experience, Evening/Night Job
Remote Live Chat, $40/hr, Part-Time, No Degree Required
Virtual Assistant, $42/hr, Remote, Weekend, Entry Level
Remote Phone Support, $45/hr, Evening, No Experience Required
Data Entry, No Experience, $50/hr, Remote, College Student
Remote Moderator, $40/hr, Weekend, No Degree, Part-Time
Live Chat Support, Remote, $42/hr, Night Shift, College Student
Phone Job, $50/hr, Remote, No Degree, Part-Time, Weekend
Data Entry, $45/hr, Remote, Evening, No Experience Required
Virtual Assistant, No Experience, $42/hr, Remote, Part-Time
Remote Customer Support, $50/hr, Night Shift, No Degree
Remote Data Entry, $40/hr, College Student Friendly, Part-Time
Live Chat Support, $42/hr, Weekend, Remote, No Degree
Virtual Assistant, Remote, $45/hr, Evening, No Experience
Remote Phone Job, $50/hr, College Student, Night Shift
Remote Moderator, $42/hr, Weekend, No Experience Required
Data Entry, No Degree, $45/hr, Part-Time, Remote Job
Customer Support, $50/hr, Remote, Evening/Night Job, No Degree
Virtual Assistant, $42/hr, Remote, Weekend, No Degree
Remote Live Chat, $45/hr, College Student, No Experience
Remote Data Entry, $40/hr, Part-Time, No Degree Required
Phone Support, $50/hr, Weekend, Remote, No Experience
Virtual Assistant, $42/hr, Evening, Remote, No Degree
Remote Customer Support, $45/hr, No Experience, Part-Time
Data Entry, $50/hr, Night Job, No Degree, Remote
Remote Moderator, $40/hr, College Student Friendly, Part-Time
Virtual Assistant, Remote, $42/hr, Weekend, No Experience
• Alcohol and drug treatment and detoxification methods and issues, as necessitated.
• Legislative and administrative rules and regulations pertaining to Lanterman-Petris-Short and Short-Doyle services.
• Scope and activities of public and private health and welfare agencies and other community resources.
Desired Skills:
• Gather, plan, and organize data and information.
• Make independent judgments and adopt quick, effective, and responsible courses of action during emergency situations.
• Prepare clear, comprehensive reports, as needed.
• Track, record, and create systems in which data can be accurately tracked.
• Interpret, explain, and apply a variety of federal, state and county policy directives, policies, rules, procedures, and regulations.
• Operate a keyboard, and computer systems with sufficient skill to report preparation assignments.
• Establish and maintain cooperative working relationships.
• Communicate effectively with others in writing, in person, video, and by telephone.
• Work within a team structure
• Analyze situations accurately and adopt effective courses of action.
• Perform job duties under stressful conditions.
• Respond appropriately to all mental health situations; think clearly and act calmly in crisis or highly confrontational situations.
• Maintain confidential information in accordance with legal standards and/or County regulation.
• Perform a variety of behavioral health services, including alcohol and drug abuse recovery support services with individual clients and groups, as assigned.
• Apply and explain federal and state laws, rules, and regulations governing behavioral health and alcohol and drug services.
• Develop and maintain cooperative, constructive relationships with clients' families, members of professional disciplines, social agencies, and other staff.
• Prepare clear, concise, and comprehensive casework records and make sound recommendations.
• Develop and implement client case management services.
• Analyze case information, reaching sound treatment decisions.
• Maintain the confidentiality of case information.
• Recognize a potential crisis and deliver crisis intervention services.
• Handle stress and unusual client behavior.
• Effectively, tactfully, and courteously represent the Behavioral Health Department with the public, community organizations, other county staff, and other government agencies.
Any combination of training or experience that would provide the knowledge and skills to successfully perform the listed duties is qualifying. A typical way, but not required, to obtain the required knowledge and skills would be:
Bachelor’s degree or some college coursework is highly desirable; experience in financial and program management is also desired.
OR
A minimum of five years of recognizable performance in a role comparable to a program coordinator position. High School diploma/GED.
Special Requirements
Possession of a valid and appropriate driver's license issued by the Department of Motor Vehicles.TYPICAL PHYSICAL REQUIREMENTS
Sit for extended periods; frequently stand and walk; normal manual dexterity and eye-hand coordination; lift and move objects weighing up to 25 pounds.; corrected hearing and vision to normal range; verbal communication; use of office equipment, including computer, telephone, calculator, copiers, and FAX.
TYPICAL WORKING CONDITIONS
Work is performed in office, clinic, or community environments; work is performed with people who may exhibit unstable and potentially violent behavior; continuous contact with other staff and the public.
