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Verizon Representative ID- 9944

About the position

Join Our Team as a Verizon Representative! Are you passionate about customer service and technology? Do you thrive in a fast-paced, dynamic environment? Join our team as a Verizon Representative and embark on an exciting career journey with one of the region's leading telecommunications consulting agencies. As a Verizon Representative, you will play a crucial role in engaging with customers, understanding their needs, and providing tailored solutions that best fit their communication and entertainment requirements. You will be responsible for staying updated on the latest Verizon products and services to effectively educate customers and promote offerings that enhance their connectivity experience.

Your role will also involve driving sales by effectively communicating the value proposition of Verizon products and services, converting customer inquiries into sales opportunities. Building strong, long-lasting relationships with customers will be key to fostering loyalty and enhancing the overall customer experience. Collaboration with colleagues and cross-functional teams will be essential to achieve individual and team targets, contributing to the overall success of the organization. This position offers a unique opportunity to be part of a team that is shaping the future of connectivity and communication.

Responsibilities

  • Engage with customers to understand their needs and provide tailored solutions.
  • Stay updated on the latest Verizon products and services to effectively educate customers.
  • Drive sales by effectively communicating the value proposition of Verizon products and services.
  • Build strong, long-lasting relationships with customers to foster loyalty.
  • Collaborate with colleagues and cross-functional teams to achieve individual and team targets.

Requirements

  • Passion for delivering exceptional customer service and creating positive customer experiences.
  • Excellent communication and interpersonal skills, with the ability to articulate complex information clearly.
  • Proven sales skills with a track record of meeting or exceeding sales targets in a retail or customer service environment.
  • Comfortable navigating technology platforms and devices, with a willingness to learn and adapt to new technologies.
  • Strong team player with the ability to collaborate effectively with colleagues.
  • Ability to thrive in a fast-paced, ever-changing environment.
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Benefits

  • Competitive salary
  • Performance incentives
  • Employee discounts on Verizon products and services
  • Comprehensive training and ongoing support
  • Opportunities for career advancement and development
  • Inclusive workplace culture
  • Community engagement and philanthropy initiatives
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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