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INTERACTIVE COMMUNICATIONS OFFICER (STAFF ASSISTANT) (ON-CALL/PART-TIME) ID- 9149

About the position

The City of Torrance is currently taking applications for On-Call/Part-Time Interactive Communications Officers! The City Manager's Office is seeking proactive, computer savvy candidates for the Interactive Communications Officers (ICO) positions. Under the leadership of the Office of Cable and Community Relations, Interactive Communications Officers disseminate time sensitive information to the public and coordinate interactive communications for the City of Torrance. Interactive Communications Officers distribute information to the community during a disaster or an emergency; maintain the Disaster Telephone Hotline; and provide street and road closure messaging on CitiSOUNDS AM 1620 radio. ICO's also post, monitor, and create content for the City's official website and social media; create graphic design elements for social media and print; supports accessibility compliance; provide continuous social media coverage for engagement; creates and edits eNewsletters; serve as account managers for all departments for interactive communications; and perform related work as required.

Responsibilities

  • Disseminate time sensitive information to the public during disasters or emergencies.
  • Maintain the Disaster Telephone Hotline.
  • Provide street and road closure messaging on CitiSOUNDS AM 1620 radio.
  • Post, monitor, and create content for the City's official website and social media.
  • Create graphic design elements for social media and print.
  • Support accessibility compliance.
  • Provide continuous social media coverage for engagement.
  • Create and edit eNewsletters.
  • Serve as account managers for all departments for interactive communications.
  • Perform related work as required.

Requirements

  • Graduation from high school or equivalent and four (4) years of highly responsible executive support and/or administrative work in a public agency.
  • An Associate's degree in Public or Business Administration or a related field and two (2) years of related experience.
  • A Bachelor's degree in Public Administration, Business Administration or a related field.
  • Must possess and maintain an appropriate valid California driver's license.

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Nice-to-haves

  • Outstanding copywriting, social media, or video production skills.
  • Ability to work effectively without oversight.
  • Confident written and verbal communication skills.
  • Superb organizational and time-management abilities.
  • High degree of computer literacy.
  • Significant experience creating high-quality marketing content.
  • Capable of managing multiple competing priorities.
  • Comprehensive understanding of impactful marketing tactics.
  • Experience developing visual designs and marketing materials.
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