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IT Network Administrator ID- 12423

General Statement

 

Under the general direction of the Director and Assistant Director of IT, the Network Administrator's role is a support position and shall ensure the stable operation of the city networks and its network infrastructure. The Network Administrator advises the Director of Information Technology on infrastructure and network issues/needs. This includes planning, developing, installing, configuring, maintaining, securing, supporting, and optimizing all network hardware, software, and communication links. The person will also analyze and resolve end-user problems promptly and accurately and provide end-user training where required. Listed below are the primary responsibilities for this position.  This position is based on-site at the City of Kyle Police Department, IT Office.

 

Essential Duties & Responsibilities

 

  • Lead, Install, configure, and maintain the institution's LAN/WAN and wireless infrastructure, ensuring all network related equipment is installed and tested following industry standards and practices.
  • Monitor network traffic and modify configurations to ensure proper security measures to protect the network from unauthorized access.
  • Designs, configures, and advises on all network routing solutions across the enterprise.
  • Assess and recommend ways to better manage and maintain a network spanning the City of Kyle.
  • Monitor network performance and recommend upgrades and improvements.
  • Review, direct, and advise on Domain Name Service (DNS), Dynamic Host Configuration Protocol (DHCP), and Local/Wide Area Networks (LAN/WAN) configurations and documentation
  • Keep network/phone equipment firmware and software updated.
  • Provide technical assistance to troubleshoot and resolve end-user problems. 
  • Provide technical training to employees and faculty upon request. 
  • Resolve network problems and provide on-site technical support services as required.
  • Troubleshoot Active Directory, DNS, DHCP, Group Policy, etc.
  • Creates system models, specifications, diagrams, and charts to provide direction to team
  • Records, tracks, and documents the problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution
  • Flexibility to respond to critical outages of network-related equipment outside regular work hours.
  • Configure and administer changes on phone switches and troubleshoot issues with the phone system.
  • Performs preventive maintenance, including the installation of service packs, patches, hot fixes, anti-virus software, etc.
  • Establish and maintain adequate procedures to ensure proper backups of device configurations.
  • Work closely with vendors, equipment manufacturers, consultants, and other agencies to help facilitate network-related equipment installation, operation, and maintenance.
  • Assist in getting quotes for technical equipment and the procurement process.
  • Perform other duties as assigned by the Director of Information Technology.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED

 

Minimum / Preferred Qualifications, Experience, and/or Certifications Required

 

  • Bachelor’s degree from a regionally accredited college or university majoring in computer science, information services, networking, or related field.
  • Eight (8) years of increased responsibility as a Network Administrator or Network Engineer. Bachelor’s Degree can be substituted for up to four (4) years of experience.
  • Possesses a current valid driver's license with a clean motor vehicle report that would result in the ability to drive city-owned vehicles.

Preferred Qualifications:

  • Network +, CCNA, Security + or CYSA + certifications, 
  • Cisco Professional Level Certification 
  • ISC² Systems Security Certified Practitioner (SSCP)

 

Conditions of Employment: Must pass a drug test, driver license check, criminal history background check, periodic CJIS background check (for positions requiring access into Police buildings) and social security number verification check.

Physical Demands and Working Conditions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling and climbing. The employee must frequently lift and/or move items over 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties and skills that may be required. The position also requires meeting the essential requirements of the Physical Demands and Working Conditions, with or without reasonable accommodation.

 

Employment with the City of Kyle is contingent upon the outcome of record checks and verifications including, but not limited to, criminal history, driving records, education records, employment verifications, reference checks, and employment eligibility verifications. Selected candidates for positions will be subject to a background investigation and to pre-employment drug screen, depending on the position, may require a physical assessment upon a conditional job offer.

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