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Specialist,Clinical Informatics-Scribe,Telehealth ID- 12093

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Company: Oak Street Health

Title: Clinical Informatics Specialist/Scribe, Telehealth (Full-time)

Oak Street Health is a rapidly growing, innovative company of community-based healthcare centers delivering higher quality health and wellness care that improves outcomes, manages medical costs and provides an unmatched experience for adults on Medicare in medically underserved communities. By providing holistic, comprehensive and integrated care right in our patients' communities, we can help keep them healthy and reinvest cost savings in further care for those same communities and others. Since 2013, Oak Street Health has brought its singular approach to tens of thousands of people across the nation. With an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody Oak Street values and are passionate about our mission to rebuild healthcare as it should be.

For more information, visit www.oakstreethealth.com

Role Description

The goal of this position is to be the personal data assistant to the provider. This means you handle informatics responsibilities for providers during patient visits via telehealth (primarily video visits). CISs are trained to be experts in structured clinical assessments, accurate and specific documentation, population health workflows, and team based care. A major goal will be to also facilitate efficient and effective medical care for our patients.

We start simple: build meaningful relationships with patients and their families, then layer on resources to help our teams provide excellent care. Our facilities are all new and designed around a model of comprehensive, personalized primary care. We emphasize the use of technology to improve care quality.

Responsibilities
  • Observing and recording patient encounters/examinations
  • Documenting patient information, history, and diagnoses
  • Assisting in medical management
  • Documenting medical decision making
  • Consultation with the care team and other providers on patient needs
  • Other duties as assigned

What we're looking for

  • Applicants committed to ongoing learning that are interested in a full time short-term (1 year) or longer term opportunities.
  • Advanced communication skills.
  • Ability to type 70+ words per minute.
  • Basic level of medical knowledge and/or a willingness to learn quickly.
  • Ability and willingness to take direction and be a member of a team providing patient care.
  • Ability to work approximately 40-45 hours per week with predictable hours.
  • Compliance with hospital and Oak Street Health policies, including HIPAA.
  • Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary)
  • US work authorization
  • Someone who embodies being 'Oaky'.

What does being 'Oaky' look like?

  • Radiating positive energy
  • Assuming good intentions
  • Creating an unmatched patient experience
  • Driving clinical excellence
  • Taking ownership and driving for results
  • Being scrappy

Why Oak Street?

Oak Street Health Offers Our Coworkers The Opportunity To Be At The Forefront Of a Revolution In Healthcare, As Well As

  • Collaborative and energetic culture
  • High levels of responsibility and rapid advancement
  • Competitive benefits; including paid vacation/sick time, generous 401K match with immediate vesting, as well as health benefits

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply to oakstreethealth.com/careers.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The Typical Pay Range For This Role Is

$17.00 - $31.30

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great Benefits For Great People

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

We anticipate the application window for this opening will close on: 11/29/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

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With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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