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Carrier Quality Manager, Google Pixel ID_ 9306

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Mountain View, CA, USA; Chicago, IL, USA.Minimum qualifications:

  • Bachelor's degree in a technical field, or equivalent practical experience.
  • 8 years of experience in product quality, manufacturing engineering, or product development with mobile, consumer electronics products or equivalent practical experience.
  • 8 years of experience in program management.
  • 5 years of experience in a leadership role with/without direct reports, working with a globally distributed team.

Preferred qualifications:

  • Certification in Six Sigma Master Black Belt.
  • Experience includes extensive customer-facing roles, launching new products with global telecom carriers and retail partners.
  • Experience in resolving high impact product quality customer escalations.
  • Experience in Electronics product assembly, inspection and test process development.
  • Experience in implementing quality escalation process and ongoing product improvement.
  • Excellent problem solving, people management and communication skills, in leading cross-functional teams.

About The Job

Be an advocate of Pixel product excellence! Lead a global team, forging strong telecom carrier partnerships and ensuring our products exceed the highest quality standards. You'll be the critical link between Google's innovation and our carrier partners, driving us to supplier status.

In this role, you will lead global carrier quality engagement, leveraging deep analytics to outperform targets and establish exceptional performance. You will, bridge Google's technology with carrier requirements, ensuring seamless launches and flawless product experiences. You will also act as our key partners, collaborating with Engineering, Operations, and Launch teams to shape the future of Pixel.

Google's mission is to organize the world's information and make it universally accessible and useful. Our Devices & Services team combines the best of Google AI, Software, and Hardware to create radically helpful experiences for users. We research, design, and develop new technologies and hardware to make our user's interaction with computing faster, seamless, and more powerful. Whether finding new ways to capture and sense the world around us, advancing form factors, or improving interaction methods, the Devices & Services team is making people's lives better through technology.

The US base salary range for this full-time position is $183,000-$271,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

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Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google .

Responsibilities
  • Use technical expertise, people management and communication skills to lead multi-disciplinary projects from start to finish to ensure the carrier’s requirements are met.
  • Work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company.
  • Maintain regular updates from the external parties and also share the latest updates with the internal teams.
  • Collaborate with the launch team to optimize the on-shelf date in support of the product launch.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .

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2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

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