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Head of Southwest SMB Sales ID- 9662

About the Role

Uber Eats has revolutionized the way to get the food you love, delivered. Today, Uber Eats is a global on-demand delivery platform powered by the magic of the Uber marketplace. We’ve expanded how we serve merchants, couriers, and consumers from focusing primarily on food delivery to enabling the delivery of almost anything to your doorstep, including grocery, alcohol, convenience items, and even powering delivery for online retailers in multiple industries via Uber Direct. As a result, Uber Eats represents more than $80 billion in gross bookings globally (and growing!) at our current scale.

The Head of SMB Sales role has responsibility for all SMB new restaurant sales in the Southwest. This role requires excellent collaboration across different functional and specialized teams, and will be a key part of the Southwest Delivery leadership team. We are looking for leaders with vision and who can build, coach, and inspire high performing sales teams to reach their potential. The Head of Southwest SMB Sales role will be a good fit for a high performing, analytical commercial leader who will develop and lead the SMB sales strategy for Uber Eats in the Southwest to support our ambitious growth aspirations.

About the Team

In this role, you will report directly to the Head of US&C SMB Sales. You will lead an organization of 50 - 70 people, composed of Account Executives and Sales Managers, who are responsible for driving new SMB acquisition and growth. The team is primarily located within hub offices within the  Southwest. You will be part of the broader  Southwest Delivery leadership team along with our General Managers and Head of Territory Operations and Territory Leads.

What You'll Do

  • Build and lead a high-performing and diverse sales organization responsible for acquiring OFD SMB within the Southwest
  • Develop and implement strategic sales plans for the Southwest that enables teams to exceed SMB acquisition targets; align the Southwest sales strategies with overall Southwest and US&C business objectives
  • Develop strategies to overcome objections and accelerate deal closure; assist Account Executives in closing high-value deals within the Southwest
  • Recruit, train, and retain top sales talent and foster a high performance sales culture
  • Track progress against sales targets for the team and individual account executives; identify and mitigate risks to achieving sales targets
  • Foster a high-performance commercial selling culture by developing and scaling sales strategies, coaching teams on solution based selling, and driving a results-oriented mindset to accelerate acquisition targets

Basic Qualifications

  • 10+ years of sales experience - preferably in an SMB or combination of SMB/enterprise platform within a marketplace business or mobile app
  • 5+ years of experience leading large, multi-tier sales teams with experience successfully managing managers
  • Proven ability to consistently meet and exceed quarterly revenue targets

Preferred Qualifications

For Dallas, TX-based roles: The base salary range for this role is USD$167,000 per year - USD$186,000 per year.

You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following.

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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