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Senior Administrative Support Specialist | Cloudflare | Remote (United States) ID- 15190

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Job Description

Available Locations: This is a remote-based role based in the United States

About Us

At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world’s largest networks that powers approximately 25 million Internet properties, for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. 

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! 

About the role

Cloudflare is looking for an exceptional Senior Administrative Support Specialist to support our Chief Partner Officer.

Your job is to keep our leaders organized, prioritized, and productive while we grow from 2000+ employees and beyond. This role requires superior attention to detail, great organizational skills, and the ability to juggle multiple high-priority requests. It also requires the ability to work with team members at all levels, sometimes under pressure. A high level of integrity and discretion in handling confidential information is important, as is a positive attitude. The ideal candidate is an assistant who understands the value of cultivating relationships and being a reflection of the people they support. 

Responsibilities

  • Admin: Provide excellent administrative support for our leaders, exercising high attention to detail and discretion in every matter. Plan, coordinate, and execute meetings including the set-up of events – from room set-ups, ordering light catering, Audio/Visual set up, attendance tracking, and materials distribution. Provide agendas, detailed data, information, and resources in preparation for meetings. 
  • Calendar: Proactively own and flawlessly execute on calendars, prioritizing with purpose, deflecting with tact, and understanding both the short- and long-term impacts of each confirmed, declined, and rescheduled meeting. Ensure the leaders are equipped with all the necessary meeting information and manage inbound and outbound requests. 
  • Travel and Expenses: Plan all aspects of domestic and international travel, optimizing and balancing executives’ time with the cost of travel; monitoring flights for up-to-the-minute changes; ensuring all documents are secured and up-to-date. Ensure timely submission of expense reports through Concur.
  • Special Projects: From time to time, the Administrative Assistant will be requested to work on special projects that could range from assisting with slide decks to coordinating team-building events.
  • Admin Team: Our Admin team has a high degree of camaraderie and so the ideal candidate will enjoy partnering closely with their peers and foster teamwork.

Requirements

  • You have 10+ years experience as an Administrative Assistant in a fast-paced environment, prior experience supporting senior leaders a plus
  • Excellent verbal and written communication skills
  • Working knowledge of Google Suite, travel and expense software systems, and major airline carrier’s platforms
  • Proficient level of knowledge in Sheets/Excel, Slides/Powerpoint will be a plus
  • Exhibits a strong work ethic, professionalism, confidentiality, and good judgment
  • Incredibly organized and resourceful, ability to learn and navigate software apps and be able to juggle and multi-task with acute attention to detail and follow-through
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Common Interview Questions And Answers

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This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

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With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

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8. HOW TO PRIORITIZE WORK?

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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