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Fire Rescue Dispatcher Trainee ID- 9030

About the position

The Fire Rescue Dispatcher Trainee position is a critical role within the Miami-Dade County Fire Rescue Department, responsible for managing emergency communications and dispatching fire rescue services. This full-time position requires the ability to work rotating shifts, including weekends and holidays, and to be available 24/7 during emergency activations. The successful candidate will undergo a probationary period during which they must obtain a 911 Public Safety Telecommunication Certification, which is essential for the role and must be maintained throughout their career. The position is located at the Miami Dade Fire Rescue Headquarters in Doral, FL, and offers a salary range of $47,952.54 to $88,063.62 per year, depending on experience and qualifications.

As a trainee, the individual will be expected to learn the intricacies of emergency dispatching, including the use of computer-aided dispatch systems, effective communication with emergency responders, and the ability to handle high-stress situations. The role involves taking emergency calls, assessing the nature of the emergencies, and dispatching the appropriate resources in a timely manner.

 

The dispatcher must also be adept at multi-tasking, following verbal and written instructions, and summarizing 911 calls accurately. The position requires a high level of attention to detail and the ability to remain calm under pressure, as the dispatcher will be the first point of contact for individuals in distress. Candidates will be required to pass a typing test and a computer-based skills test that evaluates their decision-making abilities, audio data entry skills, and reading comprehension. Additionally, applicants will undergo an extensive background check and a psychological evaluation to ensure they are suited for the demands of emergency communications. This role is vital to the safety and well-being of the community, making it a rewarding career for those who are dedicated to public service and emergency response.

Responsibilities

Requirements

  • High school diploma or GED.
  • At least 18 years of age.
  • Ability to work rotating shifts including weekends and holidays.
  • Availability to work 24/7 during emergency activations.
  • Must obtain a 911 Public Safety Telecommunication Certification within the one year probationary period.

Nice-to-haves

  • Associates or Bachelor's degree in Applied Science in Emergency Communications or related degree.
  • Computer Aided Dispatch experience.
  • Prior experience in emergency communications.
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