Account Manager | MYMOVE in Charlotte, NC ID- 11587
Account Manager | MYMOVE - Lonely Planet - Charlotte, NC - work from home job
Company: Lonely Planet
Job description: Our goal is to listen, engage, and activate voices across Red Ventures to ensure that all identity groups and perspectives are represented in our work. Our aspiration is to have diverse teams at every level of the company, and we seek candidates who bring unique personal experiences, curiosity and an eagerness to embrace diversity, equity, and inclusion.
At a Glance
This role will support the USPS Strategic Partnership with 3 key goals; maintain a healthy and progressive relationship with key decision makers, increase customer satisfaction with the USPS Change of Address process, and strive for YoY growth via product innovation that increases client and customer engagement.
What You'll Do
Company: Lonely Planet
Job description: Our goal is to listen, engage, and activate voices across Red Ventures to ensure that all identity groups and perspectives are represented in our work. Our aspiration is to have diverse teams at every level of the company, and we seek candidates who bring unique personal experiences, curiosity and an eagerness to embrace diversity, equity, and inclusion.
At a Glance
This role will support the USPS Strategic Partnership with 3 key goals; maintain a healthy and progressive relationship with key decision makers, increase customer satisfaction with the USPS Change of Address process, and strive for YoY growth via product innovation that increases client and customer engagement.
What You'll Do
• Own and maintain strong a partnership with the USPS Alliance Business Team, as well as other USPS leaders and stakeholders in areas such as Legal, Privacy, Branding, Business Evaluation, Product Innovation, and Global Payment.
• Develop strategies to provide beneficial improvements to the USPS brand and its customers as it applies to the Change of Address process.
• Understand the Legal Agreements and be able to translate the guardrails to the team as they explore new opportunities such as data usage, consumer transparency, economic obligations, etc. to ensure accuracy of product execution and contract compliance.
• Provide direction and strategic input to internal teams on product innovation and digital improvements on both MoverSource and MYMOVE.
• Work cross functionally to deliver both USPS and MYMOVE initiatives.
• Support the VP and work as a team to accomplish all priorities. The VP will own strategy and USPS communication on key initiatives while the Account Manager will focus time and attention on executing initiatives based on plan and perform day to day management functions.
What We're Looking For
• Bachelor's degree and at least 3 years of related industry experience - digital advertising, direct mail, and print advertising is a bonus
• Experience in a business development or account management position at an agency or advertising company.
• Experience with marketing and media measurement.
• Ability to build strong relationships and rapport both internally and externally.
• Experience with in-depth research and problem solving.
• Intellectually curious. Takes initiative to dig deeper and understand business initiatives.
• Ability to quickly assess client situations and configure mutually beneficial value propositions.
• Excellent verbal and written communication skills.
• Vast experience with the Microsoft Suite of products (Excel, PowerPoint and Word) and Salesforce.
• Proficient in using CRM software and other relevant business tools.
• Ability to prioritize and meet multiple deadlines in a fast-paced environment.
• High attention to detail and organizational skills.
• Ability to think creatively to develop new opportunities where none currently exists.
Compensation
• Cash Compensation Range: $60,000-$90,000
• *Note actual salary is based on geographic location, qualifications, and experience.
Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.
• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Paid Time Off
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
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Use this section to outline the skills and attributes that are essential to success in this role, in bullet-point format.
Verbal and written communication skills, collaboration, and teamwork should be highlighted at the top. We consider these core skills, without which no one could succeed at Red Ventures, so to represent their importance in our culture we want to call them out first.
Ability to successfully fulfill expectations for role in a remote or hybrid environment (if role is remote/hybrid)
Essential role-specific skills. We recommend keeping this list to 6-10 items to keep it from being overwhelming to the candidate.
If something is a “nice to have”, call that out specifically. For example, “Familiarity with AWS, or willingness to learn, is preferred” instead of just saying “AWS Knowledge”.
Who We Are
Founded in 2000, Red Ventures is a portfolio of growing digital businesses that bring consumers and brands together through integrated e-commerce, strategic partnerships and many proprietary brands including Bankrate, AllConnect.com and Reviews.com. Headquartered south of Charlotte, NC, Red Ventures has over 3000 employees in offices across the US, as well as London and Sao Paulo. For more information, visit and follow @RedVentures on social platforms.
We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program.
Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications.
We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact .
If you are based in California, we encourage you to read this important information for California residents linked .
Click here for more details regarding the employee privacy policy:
Questions about this Privacy Notice can be directed to . Alternatively, you may raise any questions or concerns to your manager, HR Business Partner, or through the Privacy Team.
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Red Ventures is a portfolio of influential brands, digital platforms, and strategic partnerships. We're made up of dozens of teams spanning multiple industries and geographies - all working together to help people make life's most important decisions. Whether you're looking for freedom to build new brands and businesses from the ground up, an opportunity to partner with brands who are already globally recognized, or a combination of both - this is a place where you can unlock substantial experience and even make entire career shifts, all within one organization.
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Red Ventures is committed to building inclusive digital products. For questions about accessibility, requests for accommodations, or to submit an accessibility issue
Expected salary: $60000 - 90000 per year
Location: Charlotte, NC
Job date: Fri, 22 Sep 2023 02:28:46 GMT
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