Amazon Customer Service Center (Work From Home) Up to $52/hr - Nike Remote Jobs ID- 11507
Description
About the Role
Our client, a reputable Amazon seller, is looking for a motivated and customer-oriented Remote Chat Support Agent to join their team. This fully remote, entry-level position offers an opportunity to assist customers, resolve issues, and provide world-class support—all the comfort of home.
Key Responsibilities
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Customer Engagement:
- Respond promptly and professionally to customer inquiries via chat.
- Address questions and concerns about products or services, ensuring a positive experience.
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Issue Resolution:
- Provide appropriate solutions, including refunds or replacements, to resolve complaints.
- Follow up with customers to confirm satisfaction with resolutions.
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Data Management:
- Accurately document interactions and maintain updated customer records.
- Strong problem-solving skills with a proactive mindset.
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Escalation and Reporting:
- Identify priority issues and escalate them to the relevant departments.
- Provide management with feedback on customer trends and concerns.
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Performance Metrics:
- Meet daily and weekly goals related to response times, resolution efficiency, and customer satisfaction.
What We’re Looking For
- Communication Skills: Strong written and verbal communication skills.
- Problem-Solving Ability: Quick thinking and a solution-focused mindset.
- Technical Savvy: Comfort using chat tools, email, and customer management software (familiarity with Amazon Seller Central is a plus).
- Time Management: Ability to multitask, prioritize tasks, and meet deadlines.
- Adaptability: Willingness to learn new systems, policies, and procedures.
- Customer Service Orientation: Empathy and a focus on creating positive customer experiences.
- Self-Motivation: Ability to work independently and stay disciplined in a remote environment.
Compensation and Benefits
Virtual Assistant, $40/hr, Evening, Remote, No Degree Virtual Assistant, Remote, $40/hr, Evening, No Experience Remote Customer Support, $45/hr, No Degree, Evening Job Customer Support, $50/hr, Remote, Evening/Night Job, No Degree Live Chat Support, Remote, $40/hr, Night Shift, College Student Virtual Assistant, Remote, $40/hr, Evening, No Experience Virtual Assistant, $35/hr, Remote, Part-Time, Evening Job Remote Phone Job, $40/hr, No Degree, College Student Friendly Remote Phone Job, $42/hr, Part-Time, College Student Friendly Customer Support, $35/hr, Night Job, Remote, No Experience Phone Support, Remote, $50/hr, No Experience, Part-Time Customer Support, $50/hr, Remote, Evening/Night Job, No Degree Remote Moderator, No Degree, $50/hr, Evening, Weekend Job Evening Virtual Assistant, Remote, $40/hr, No Experience Remote Phone Job, $50/hr, College Student, Night Shift Remote Customer Support, $40/hr, No Degree, Evening Job Remote Customer Support, $42/hr, Night Job, No Experience Virtual Assistant, Remote, $40/hr, Evening, No Experience Data Entry, $50/hr, Night Shift, No Degree, Remote Job Virtual Assistant, $40/hr, Remote, No Experience, Evening Evening Virtual Assistant, Remote, $40/hr, No Experience Remote Live Chat, $40/hr, College Student, No Experience Remote Live Chat, $35/hr, Part-Time, Evening/Night Job Live Chat Support, $50/hr, Remote, No Experience Required Customer Support, $35/hr, Night Job, Remote, No Experience Phone Support, Remote, $50/hr, No Experience, Part-Time Remote Data Entry, $45/hr, No Degree, Night Shift Data Entry, $35/hr, Night Job, No Degree, Remote Entry-Level Remote Data Entry, $50/hr, Evening Job Data Entry, $50/hr, Remote, Evening Job, College Student Live Chat Support, $42/hr, Weekend, Remote, No Degree Part-Time Data Entry, $40/hr, Remote, College Student Friendly Phone Support, Remote, $35/hr, No Experience, Night Shift Remote Customer Support, $40/hr, Night Job, No Experience Remote Live Chat, $35/hr, Part-Time, Evening/Night Job Remote Customer Support, $42/hr, Night Job, No Experience Data Entry, $35/hr, Remote, Evening Job, College Student Data Entry, $40/hr, Evening Job, No Experience, Remote Remote Phone Job, $42/hr, Part-Time, College Student Friendly Remote Moderator, No Degree, $35/hr, Evening, Weekend Job Remote Moderator, $42/hr, Weekend, No Experience Required Customer Support, $40/hr, Remote, Part-Time, No Degree Entry Level Phone Job, $40/hr, Remote, No Degree Required Data Entry, $50/hr, Night Shift, No Degree, Remote Job Virtual Assistant, Remote, $50/hr, Part-Time, Night Shift Weekend Customer Support, $42/hr, Remote, College Student Data Entry, No Degree, $40/hr, Part-Time, Remote Job Phone Support, $50/hr, Weekend, Remote, No Experience Remote Live Chat, $45/hr, College Student, No Experience Remote Phone Support, $40/hr, Night Job, College Student Remote Customer Support, $35/hr, Night Shift, No Degree Remote Moderator, $40/hr, Part-Time, Weekend, No Degree Entry-Level Remote Data Entry, $35/hr, Evening Job Customer Support, $50/hr, Night Job, Remote, No Experience Live Chat Support, $40/hr, Remote, Entry Level, Part-Time Data Entry, $50/hr, Remote, Evening Job, College Student Customer Support, $50/hr, Remote, Evening/Night Job, No Degree Customer Support, $42/hr, Remote, Part-Time, No Degree Remote Phone Job, $40/hr, No Degree, College Student Friendly Virtual Assistant, $35/hr, Weekend, No Degree, Remote Live Chat Support, $40/hr, Weekend, Remote, College Student Virtual Assistant, $50/hr, Part-Time, Remote, Weekend Job Remote Phone Job, $40/hr, Part-Time, College Student Friendly Phone Job, $45/hr, Remote, Night Shift, No Degree Virtual Assistant, $40/hr, Weekend, Remote, No Experience Data Entry, $40/hr, Evening Job, No Experience, Remote Remote Live Chat, $35/hr, Part-Time, Evening/Night Job Virtual Assistant, $42/hr, Remote, Weekend, Entry Level Virtual Assistant, No Experience, $42/hr, Remote, Weekend Customer Support, $42/hr, Weekend Job, Remote, No Degree Virtual Assistant, Remote, $35/hr, Part-Time, Night Shift Remote Data Entry, $40/hr, Evening/Night Job, No Experience Remote Phone Job, $42/hr, Part-Time, College Student Friendly Data Entry, Remote, $42/hr, Evening Job, No Degree Phone Job, $50/hr, Remote, Part-Time, College Student Virtual Assistant, $42/hr, Remote, Weekend, No Degree Evening Virtual Assistant, Remote, $45/hr, No Experience Remote Customer Support, $40/hr, No Experience, Part-Time Live Chat Support, $40/hr, Remote, Entry Level, Part-Time Remote Customer Support, $40/hr, Weekend, No Experience Data Entry, $40/hr, Remote, Night Job, No Degree Phone Job, $40/hr, Remote, Night Shift, No Degree Data Entry, $40/hr, Remote, Night Shift, College Student Job Virtual Assistant, No Degree, $45/hr, Remote, Part-Time Phone Job, $50/hr, Remote, Part-Time, College Student Phone Support, Remote, $50/hr, No Experience, Part-Time Live Chat Support, $35/hr, Remote, No Experience Required Remote Phone Support, $40/hr, Evening, No Experience Required Part-Time Data Entry, $40/hr, Remote, College Student Friendly Remote Moderator, $40/hr, College Student Friendly, Part-Time Remote Customer Support, $45/hr, No Degree, Evening Job Virtual Assistant, $40/hr, Remote, No Degree, Night Job Live Chat Support, $50/hr, Remote, Night Shift, No Degree Data Entry, $40/hr, Remote, Night Shift, College Student Job Phone Job, $35/hr, Remote, Part-Time, College Student Remote Data Entry, $40/hr, No Degree, Night Shift Customer Support, $35/hr, Night Job, Remote, No Experience Data Entry, No Experience, $35/hr, Remote, College Student Virtual Assistant, $40/hr, Evening, Remote, College Student Data Entry, $40/hr, Remote, Night Job, No Degree Remote Data Entry, $42/hr, Evening/Night Job, No Experience Phone Job, $50/hr, Remote, No Degree, Part-Time, Weekend Virtual Assistant, $42/hr, Remote, Weekend, No Degree Remote Live Chat, $45/hr, College Student, No Experience Remote Moderator, $40/hr, Weekend, No Degree, Part-Time Live Chat Support, $42/hr, Weekend, Remote, No Degree Remote Moderator, $40/hr, College Student Friendly, Part-Time Customer Support, $42/hr, Remote, Evening, No Experience Data Entry, $40/hr, Part-Time, Remote, Weekend Job Remote Customer Support, $45/hr, No Experience, Part-Time Virtual Assistant, Remote, $45/hr, Evening, No Experience Remote Data Entry, $40/hr, No Degree, Night Shift- Competitive Hourly Pay: $35 per hour.
- Remote Work: Work from anywhere in the world with a reliable internet connection.
- Health and Wellness: Comprehensive health, dental, and vision insurance.
- Retirement Savings: 401(k) plan with company match.
- Paid Time Off: Generous PTO and holidays to promote work-life balance.
- Growth Opportunities: Potential for advancement within the company.
- Training Provided: Gain valuable skills with training and support from your team.