Waste Management – Digital Experience Manager, Online Personalization & AB Testing (Adobe Target) – USA ID- 11551
Digital Experience Manager, Online Personalization & AB Testing (Adobe Target)
Company: Waste Management
Job description: Job Description:
As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.
Job Summary
You will lead website A/B testing, personalization, and customer data. The point of contact and application owner for Adobe Target (A/B testing) and personalization. You’ll lead advanced and in-depth level business process analysis, needs assessments and preliminary cost/benefit analysis to align experiential changes across wm.com. Liaison between technical staff and business owners, demonstrating advanced communication skills across all levels of the organization. You’ll provide top-level business strategy and analysis while focusing organizational strategic vision. Responsible for formulating test cases, scope and objectives relative to the organization’s business plan and user requirements, process flow definitions, business process mapping, and functional specifications as it pertains to A/B testing and personalization. You’ll partner with eCommerce Managers, UX Researchers, Front-End Developers, and other cross-functional groups to align and execute on experiential changes to wm.com.
Essential Duties and Responsibilities
Acts as an application owner, subject matter expert, and cross-functional liaison to delivery on A/B tests using Adobe Target.
Partners with cross-functional leaders to identify and align on user experience test cases.
Works in an Agile format using JIRA and Confluence to support workflow.
Uses results-oriented mindset to ensure clear and appropriate KPIs and metrics are used to make decisions.
Understands data and analytics to support decision making and impact analyses.
Presents clear, concise, and convincing presentations using mockups, data, and written context.
Applies online analytics applications (preferably Adobe Analytics) to support A/B testing opportunity and results evaluation.
Defines, and collaborate with cross-functional partners on segmentation opportunities and customer data needs to support the growth of our online channel.
Drives multivariate testing and communicate test cases/results to a variety of partners with varying levels of expertise on the subject.
Performs in complex organizational structure with a broad scope of cross-functional partners and delivery teams.
Applies Adobe Analytics Workspaces (including Segments, Calculated Metrics and Data Ranges) to drive insightful narrative for decision making.
Translates strategic organizational vision into an A/B testing and personalization roadmap.
Understands customer data platforms and dependencies that may impact the delivery and success of digital experience testing and personalization.
Qualifications
The requirements listed below are representative of the qualifications necessary to perform the job.
Bachelors Degree (accredited) or in lieu of degree, High School Diploma or GED (accredited)
Six (6) years of relevant work experience (in addition to education requirement)
B. Preferred Experience
Bachelors Degree in Business, Information Technology, or similar area of study
9 years of eCommerce, Digital or Analytics experience
Adobe Suite (Adobe Target, Analytics, Launch, & Audience Manager)
AB and Multivariant Testing
Agile Experience, Jira, Confluence and Snowflake
Experience with advanced statistical analyses for Website and/or Mobile Optimization
Work Environment
Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Normal setting for this job is an office and Hybrid setting.
Remote virtual setting also considered
PAYRATE: Colorado only minimum salary 124,000.00
#LI-TH1
#LI-REMOTE
About Us: ABOUT WM
Virtual Assistant, $40/hr, Evening, Remote, No Degree Virtual Assistant, Remote, $40/hr, Evening, No Experience Remote Customer Support, $45/hr, No Degree, Evening Job Customer Support, $50/hr, Remote, Evening/Night Job, No Degree Live Chat Support, Remote, $40/hr, Night Shift, College Student Virtual Assistant, Remote, $40/hr, Evening, No Experience Virtual Assistant, $35/hr, Remote, Part-Time, Evening Job Remote Phone Job, $40/hr, No Degree, College Student Friendly Remote Phone Job, $42/hr, Part-Time, College Student Friendly Customer Support, $35/hr, Night Job, Remote, No Experience Phone Support, Remote, $50/hr, No Experience, Part-Time Customer Support, $50/hr, Remote, Evening/Night Job, No Degree Remote Moderator, No Degree, $50/hr, Evening, Weekend Job Evening Virtual Assistant, Remote, $40/hr, No Experience Remote Phone Job, $50/hr, College Student, Night Shift Remote Customer Support, $40/hr, No Degree, Evening Job Remote Customer Support, $42/hr, Night Job, No Experience Virtual Assistant, Remote, $40/hr, Evening, No Experience Data Entry, $50/hr, Night Shift, No Degree, Remote Job Virtual Assistant, $40/hr, Remote, No Experience, Evening Evening Virtual Assistant, Remote, $40/hr, No Experience Remote Live Chat, $40/hr, College Student, No Experience Remote Live Chat, $35/hr, Part-Time, Evening/Night Job Live Chat Support, $50/hr, Remote, No Experience Required Customer Support, $35/hr, Night Job, Remote, No Experience Phone Support, Remote, $50/hr, No Experience, Part-Time Remote Data Entry, $45/hr, No Degree, Night Shift Data Entry, $35/hr, Night Job, No Degree, Remote Entry-Level Remote Data Entry, $50/hr, Evening Job Data Entry, $50/hr, Remote, Evening Job, College Student Live Chat Support, $42/hr, Weekend, Remote, No Degree Part-Time Data Entry, $40/hr, Remote, College Student Friendly Phone Support, Remote, $35/hr, No Experience, Night Shift Remote Customer Support, $40/hr, Night Job, No Experience Remote Live Chat, $35/hr, Part-Time, Evening/Night Job Remote Customer Support, $42/hr, Night Job, No Experience Data Entry, $35/hr, Remote, Evening Job, College Student Data Entry, $40/hr, Evening Job, No Experience, Remote Remote Phone Job, $42/hr, Part-Time, College Student Friendly Remote Moderator, No Degree, $35/hr, Evening, Weekend Job Remote Moderator, $42/hr, Weekend, No Experience Required Customer Support, $40/hr, Remote, Part-Time, No Degree Entry Level Phone Job, $40/hr, Remote, No Degree Required Data Entry, $50/hr, Night Shift, No Degree, Remote Job Virtual Assistant, Remote, $50/hr, Part-Time, Night Shift Weekend Customer Support, $42/hr, Remote, College Student Data Entry, No Degree, $40/hr, Part-Time, Remote Job Phone Support, $50/hr, Weekend, Remote, No Experience Remote Live Chat, $45/hr, College Student, No Experience Remote Phone Support, $40/hr, Night Job, College Student Remote Customer Support, $35/hr, Night Shift, No Degree Remote Moderator, $40/hr, Part-Time, Weekend, No Degree Entry-Level Remote Data Entry, $35/hr, Evening Job Customer Support, $50/hr, Night Job, Remote, No Experience Live Chat Support, $40/hr, Remote, Entry Level, Part-Time Data Entry, $50/hr, Remote, Evening Job, College Student Customer Support, $50/hr, Remote, Evening/Night Job, No Degree Customer Support, $42/hr, Remote, Part-Time, No Degree Remote Phone Job, $40/hr, No Degree, College Student Friendly Virtual Assistant, $35/hr, Weekend, No Degree, Remote Live Chat Support, $40/hr, Weekend, Remote, College Student Virtual Assistant, $50/hr, Part-Time, Remote, Weekend Job Remote Phone Job, $40/hr, Part-Time, College Student Friendly Phone Job, $45/hr, Remote, Night Shift, No Degree Virtual Assistant, $40/hr, Weekend, Remote, No Experience Data Entry, $40/hr, Evening Job, No Experience, Remote Remote Live Chat, $35/hr, Part-Time, Evening/Night Job Virtual Assistant, $42/hr, Remote, Weekend, Entry Level Virtual Assistant, No Experience, $42/hr, Remote, Weekend Customer Support, $42/hr, Weekend Job, Remote, No Degree Virtual Assistant, Remote, $35/hr, Part-Time, Night Shift Remote Data Entry, $40/hr, Evening/Night Job, No Experience Remote Phone Job, $42/hr, Part-Time, College Student Friendly Data Entry, Remote, $42/hr, Evening Job, No Degree Phone Job, $50/hr, Remote, Part-Time, College Student Virtual Assistant, $42/hr, Remote, Weekend, No Degree Evening Virtual Assistant, Remote, $45/hr, No Experience Remote Customer Support, $40/hr, No Experience, Part-Time Live Chat Support, $40/hr, Remote, Entry Level, Part-Time Remote Customer Support, $40/hr, Weekend, No Experience Data Entry, $40/hr, Remote, Night Job, No Degree Phone Job, $40/hr, Remote, Night Shift, No Degree Data Entry, $40/hr, Remote, Night Shift, College Student Job Virtual Assistant, No Degree, $45/hr, Remote, Part-Time Phone Job, $50/hr, Remote, Part-Time, College Student Phone Support, Remote, $50/hr, No Experience, Part-Time Live Chat Support, $35/hr, Remote, No Experience Required Remote Phone Support, $40/hr, Evening, No Experience Required Part-Time Data Entry, $40/hr, Remote, College Student Friendly Remote Moderator, $40/hr, College Student Friendly, Part-Time Remote Customer Support, $45/hr, No Degree, Evening Job Virtual Assistant, $40/hr, Remote, No Degree, Night Job Live Chat Support, $50/hr, Remote, Night Shift, No Degree Data Entry, $40/hr, Remote, Night Shift, College Student Job Phone Job, $35/hr, Remote, Part-Time, College Student Remote Data Entry, $40/hr, No Degree, Night Shift Customer Support, $35/hr, Night Job, Remote, No Experience Data Entry, No Experience, $35/hr, Remote, College Student Virtual Assistant, $40/hr, Evening, Remote, College Student Data Entry, $40/hr, Remote, Night Job, No Degree Remote Data Entry, $42/hr, Evening/Night Job, No Experience Phone Job, $50/hr, Remote, No Degree, Part-Time, Weekend Virtual Assistant, $42/hr, Remote, Weekend, No Degree Remote Live Chat, $45/hr, College Student, No Experience Remote Moderator, $40/hr, Weekend, No Degree, Part-Time Live Chat Support, $42/hr, Weekend, Remote, No Degree Remote Moderator, $40/hr, College Student Friendly, Part-Time Customer Support, $42/hr, Remote, Evening, No Experience Data Entry, $40/hr, Part-Time, Remote, Weekend Job Remote Customer Support, $45/hr, No Experience, Part-Time Virtual Assistant, Remote, $45/hr, Evening, No Experience Remote Data Entry, $40/hr, No Degree, Night ShiftWM ( ) is North America’s largest comprehensive waste management environmental solutions provider. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them achieve their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post-consumer materials and is the leader in beneficial reuse of landfill gas, with a growing network of renewable natural gas plants and the most gas-to-electricity plants in North America. WM’s fleet includes nearly 11,000 natural gas trucks – the largest heavy-duty natural gas truck fleet of its kind in North America – where more than half are fueled by renewable natural gas. To learn more about WM and the company’s sustainability progress and solutions, visit .
About the Team: What is the value of a WM job? At WM we know that the value of a WM job is more than a paycheck. It’s a way to create opportunities for you and your family. This is why we are constantly working to make WM a great place to work and grow a career. We Are WM is what defines the perks of being in the WM family – from benefits, to resources and engagement activities. We are People First. We are Committed to Your Growth. We Are Investing in You. We are a Family. We are Working for a Sustainable Tomorrow. We are Stable.
