SW III - CQI Trainer ID- 11391

The Johnston County Department of Social Services has an immediate opening for a CQI/Trainer position in the Staff Development Unit. This role centers on improving service quality through data analysis, case reviews, and staff training while ensuring adherence to policy and addressing the complex needs of our customer in the Children Services Divisions.


The Staff Development Unit consists of CQI/Trainers who define, measure and improve outcomes on an ongoing basis in the Child Services Division. The CQI team completes case record reviews; coordinates State and Federal audits/reviews; coordinates and/or provides training to agency staff; compiles, analyzes and disseminates data; manages the agency’s internship program; and completes other duties as assigned by the DSS Director or their designee. 


Responsibilities

Live Chat Support, $40/hr, Remote, Entry Level, Part-Time Virtual Assistant, $35/hr, Evening, Remote, College Student Customer Support, $40/hr, Remote, Part-Time, No Degree Virtual Assistant, Remote, $42/hr, Weekend, No Experience Customer Support, $50/hr, Remote, Evening/Night Job, No Degree Virtual Assistant, $40/hr, Remote, No Experience, Evening Virtual Assistant, $42/hr, Evening, Remote, College Student Virtual Assistant, No Experience, $40/hr, Remote, Part-Time Remote Moderator, $42/hr, Weekend, No Experience Required Remote Moderator, $40/hr, Part-Time, Weekend, No Degree Data Entry, $45/hr, Remote, Night Shift, College Student Job Remote Customer Support, $40/hr, Weekend, No Experience Remote Moderator, $40/hr, Part-Time, Weekend, No Degree Remote Customer Support, $40/hr, No Experience, Part-Time Virtual Assistant, $50/hr, Evening, Remote, College Student Remote Phone Support, $40/hr, Evening, No Experience Required Remote Phone Support, $45/hr, Night Job, College Student Data Entry, $50/hr, Night Shift, No Degree, Remote Job Remote Live Chat, $35/hr, Part-Time, Evening/Night Job Data Entry, No Experience, $35/hr, Remote, College Student Data Entry, $40/hr, Part-Time, Remote, Weekend Job Remote Live Chat, $40/hr, College Student, No Experience Remote Moderator, $45/hr, No Degree, Weekend Job, Part-Time Customer Support, $50/hr, Remote, Evening/Night Job, No Degree Virtual Assistant, Remote, $50/hr, Part-Time, Night Shift Live Chat Support, $40/hr, Remote, Entry Level, Part-Time Entry Level Phone Job, $40/hr, Remote, No Degree Required Virtual Assistant, Remote, $45/hr, Evening, No Experience Live Chat Support, Remote, $40/hr, Night Shift, College Student Remote Customer Support, $50/hr, Night Shift, No Degree Remote Phone Job, $45/hr, Part-Time, No Degree Required Virtual Assistant, $42/hr, Remote, Weekend, Entry Level Remote Phone Support, $40/hr, Evening, No Experience Required Evening Virtual Assistant, Remote, $45/hr, No Experience Remote Virtual Assistant, $40/hr, Evening, Part-Time Job Phone Job, $50/hr, Remote, No Degree, Part-Time, Weekend Data Entry, $45/hr, Remote, Night Job, No Degree Phone Job, $50/hr, Remote, Part-Time, College Student Remote Phone Job, $40/hr, Night Shift, College Student Friendly Phone Support, Remote, $40/hr, Evening/Night Shift Weekend Data Entry, $45/hr, Remote, No Experience Data Entry, $40/hr, Remote, Night Job, No Degree Data Entry, $35/hr, Night Shift, No Degree,?Remote?Job Live Chat Support, $35/hr, Remote, Night Shift, No Degree Remote Data Entry, $40/hr, College Student Friendly, Part-Time Remote Data Entry, $35/hr, No Experience, Evening/Night Job Virtual Assistant, $40/hr, Evening, Remote, No Degree Virtual Assistant, $42/hr, Remote, Weekend, No Degree Remote Moderator, $42/hr, Weekend, No Experience Required Remote Data Entry, No Experience, $40/hr, Part-Time Remote Customer Support, $42/hr, Night Job, No Experience Remote Live Chat, $42/hr, Weekend, No Degree, Part-Time Entry-Level Remote Data Entry, $50/hr, Evening Job Live Chat Support, Remote, $40/hr, Night Shift, College Student Customer Support, No Degree, $40/hr, Remote, Weekend Job Remote Data Entry, $40/hr, No Degree, Night Shift Remote Data Entry, $40/hr, Evening/Night Job, No Experience Remote Customer Support, $42/hr, Weekend, No Experience Remote Phone Job, $42/hr, Part-Time, No Experience Required Remote Phone Job, $40/hr, Part-Time, No Degree Required Remote Live Chat, $35/hr, Part-Time, Evening/Night Job Virtual Assistant, $50/hr, Remote, Part-Time, Evening Job Remote Phone Job, $35/hr, College Student, Night Shift Remote Customer Support, $50/hr, Night Shift, No Degree Remote Phone Job, $40/hr, No Degree, College Student Friendly Data Entry, $35/hr, Remote, Evening Job, College Student Entry-Level Remote Data Entry, $35/hr, Evening Job Virtual Assistant, $50/hr, Evening, Remote, College Student Phone Job, $50/hr, Remote, No Degree, Part-Time, Weekend Remote Moderator, $42/hr, Weekend, No Experience Required Customer Support, $40/hr, Weekend Job, Remote, No Degree Data Entry, No Experience, $35/hr, Remote, College Student Data Entry, $50/hr, Night Shift, No Degree, Remote Job Phone Job, $35/hr, Remote, Part-Time, College Student Data Entry, $40/hr, Remote, Night Job, No Degree Remote Live Chat, $50/hr, Part-Time, Evening/Night Job Remote Data Entry, No Experience, $40/hr, Part-Time Customer Support, $42/hr, Remote, Evening, No Experience Data Entry, Remote, $42/hr, Evening Job, No Degree Part-Time Customer Support, $40/hr, Remote, College Student Virtual Assistant, Remote, $45/hr, Evening, No Experience Customer Support, $40/hr, Remote, Evening, No Experience Weekend Customer Support, $42/hr, Remote, College Student Data Entry, $35/hr, Remote, Evening Job, College Student Virtual Assistant, No Experience, $42/hr, Remote, Weekend Phone Job, $40/hr, Remote, Night Shift, No Degree Data Entry, No Experience, $35/hr, Remote, College Student Remote Moderator, No Degree, $35/hr, Evening, Weekend Job Remote Moderator, No Degree, $50/hr, Evening, Weekend Job Virtual Assistant, Remote, $42/hr, Weekend, No Experience Virtual Assistant, No Experience, $40/hr, Remote, Weekend Entry-Level Remote Data Entry, $35/hr, Evening Job Remote Live Chat, $35/hr, Part-Time, Evening/Night Job Part-Time Customer Support, $40/hr, Remote, College Student Phone Support, Remote, $42/hr, Evening/Night Shift Phone Support, Remote, $50/hr, No Experience, Part-Time Customer Support, $42/hr, Remote, Part-Time, No Degree Phone Support, $45/hr, Remote, No Experience, Evening Job Data Entry, $45/hr, Remote, Night Job, No Degree Remote Live Chat, $50/hr, College Student, No Experience Remote Customer Support, $45/hr, Part-Time, College Student Live Chat Support, $40/hr, Part-Time, Remote, No Degree Remote Live Chat, $45/hr, College Student, No Experience Remote Data Entry, $50/hr, No Experience, Evening/Night Job

This employee's primary responsibility is to monitor performance, using case reviews, and process reviews and data analysis. This employee uses case reviews to evaluate adherence to federal, state and county policy guidelines and to assess the quality of work performed by individuals and teams within the specified Division or program area. This employee will also perform other duties as directed by CQI Social Work Supervisor or the DSS Director as it pertains to assuring quality performance in the services provided by the agency. This employee will also assist in the development and delivery of training to reduce error rates, improve program integrity and enhance services provided.

 

Qualifications

Master's degree in social work from an accredited school of social work and one year of directly related experience; Bachelor's degree in social work from an accredited school of social work and two years of directly related experience. 


Successful completion of Pre-Service Training: Child Welfare in North Carolina is required.

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