Head Clerk ID- 11464

Description

 

Under general supervision, is responsible for the administrative routine involved in specialized and diversified clerical and office work; supervises a group of clerical employees engaged in general office or administrative activities; and performs semi-specialized administrative assignments. 

 

Examples of Duties

 

  • Direct the clerical and other activities of an office staff engaged in maintaining automated and manual records and providing clerical support services for the department.
  • Supervise a group of clerical employees engaged in a specialized or administrative process or activity, or the general office activities of a large organization. 
  • Perform difficult and responsible general clerical and office work.
  • Perform specialized assignments requiring extensive knowledge of the departmental mission, processes, policies, and procedures. 
  • Assist in the preparation of the division’s budget.
  • Prepare correspondence in response to inquiries and complaints.
  • Initiate new office procedures.
  • Supervise the submission of reports to local, state and federal agencies. 

 

Minimum Qualifications

 

Qualifications (required):

High School graduation or G.E.D. 

Three (3) years of experience performing semi-specialized and non-routine clerical, office or administrative work including supervisory experience. 

Qualifications (preferred):

  • Completion of two years of college coursework in criminal justice, business and/or public administration or a related field. 

 

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Supplemental Information

 

Evaluation Plan

  • Interview: 70%
  • Evaluation of Training, Experience & Personal Qualifications: 30%
  • Total of Interview and Evaluation T.E.P: 100%

Additional points may be awarded for:

  • Veteran Points: 0 – 15 points
  • Detroit Residency Credit:   15 points
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