Contract Support Officer (HRS) ID- 11376

The City of Lincoln Council are looking to appoint a Contract Support Officer to join our Maintenance Team based at Hamilton House. At the City of Lincoln Council, we pride ourselves on providing sustainable homes for our residents. We own and manage more than 7,700 properties within the City of Lincoln, carrying out over 32,000 repairs every year.

The successful candidate's duties will involve assisting the Service Manager in the delivery of the Council's Housing Repairs Service, as well as providing technical support to the Maintenance Manager and other officers of the service.

Proficient use of computerised systems is essential, including data input and analysis using both proprietary systems and Microsoft Office. You should possess excellent customer care, presentation and communication skills. The role also requires effective organisational skills to meet challenging deadlines and interactive attendance at meetings with colleagues, tenants and Members.

If you feel you have the skills, experience and drive required, we look forward to receiving your application.

The successful candidate will be able to demonstrate

  • Ability to support the development of new and creative approaches to service delivery.
  • Ability to communicate with a wide range of people and organisations.
  • Ability to be structured, logical and objective in approach to work and decision making.
  • Awareness of issues relating to premises management including controlling of resources.
  • Ability to transport oneself around the city.
  • GCSE Maths and English grades A-C or equivalent.

Benefits we offer

For an informal discussion, please contact Niall Green (Business Services Team Leader) on niall.green@lincoln.gov.uk

In order to complete your application, please download and read the job description attached. You will find the essential criteria required for the role in the person specification section, so please ensure you address this in your supporting statement.

All external candidates are subject to satisfactory pre-employment checks and a 6-month probationary period.

As a Disability Confident Scheme employer, we guarantee to interview all disabled applicants who meet the essential criteria for the vacancy.
Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...