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Live Chat Jobs From Home-Remote Jobs Hiring Now ? Part-Time ID_ 11798

Job Summary


? *Company:** American Express
? *Job Type:** Part-Time...
? *Salary:** $15-$20/hour
? *Working Hours:** Under 4 hours/day
? *Location:** Remote
? *Flexible Schedule:** Yes
? *Benefits:** Health, Dental, Paid Training, Paid Vacations

Job Description

Are you looking for a flexible, part-time job that you can do from the comfort of your home? American Express is hiring for live chat support positions! This is a fantastic opportunity for individuals seeking a work-from-home job with flexible hours and competitive pay. As a live chat support agent, you will be responsible for providing excellent customer service through live chat interactions.

Requirements

1. **Strong Communication Skills:** Exceptional written communication skills to interact with customers effectively.

2. **Tech-Savvy:** Comfortable using chat software and general computer applications.

3. **Customer Service Experience:** Previous experience in customer service is a plus.

4. **Problem-Solving Skills:** Ability to think critically and resolve customer issues efficiently.

5. **Multitasking:** Capable of handling multiple chat conversations simultaneously.

6. **Time Management:** Excellent organizational skills to manage your time effectively during shifts.

7. **Reliable Internet Connection:** A stable and fast internet connection to ensure uninterrupted communication.

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1. **Customer Assistance:** Provide real-time assistance to customers via live chat.

2. **Issue Resolution:** Address and resolve customer complaints and issues promptly.

3. **Product Knowledge:** Maintain up-to-date knowledge of American Express products and services.

4. **Record Keeping:** Accurately document chat interactions and customer feedback.

5. **Team Collaboration:** Work closely with other team members to achieve customer satisfaction goals.

6. **Training Participation:** Attend regular training sessions to stay updated on policies and procedures.

7. **Performance Metrics:** Meet and exceed performance metrics set by the company.

Benefits

? **Health Insurance:** Comprehensive health insurance plan.

? **Dental Insurance:** Dental coverage for you and your family.

? **Paid Training:** Fully paid training programs to help you get started.

? **Paid Vacations:** Enjoy paid time off after meeting the eligibility criteria.

? **Flexible Schedule:** Ability to work around your personal schedule.

? **Career Growth:** Opportunities for advancement within the company.

Educational Qualifications

? **High School Diploma or Equivalent:** Required for consideration.

? **Preferred:** Some college coursework or a degree.

Experience

? **Required:** Minimum of 1 year in customer service or a related field.

? **Preferred:** Experience with live chat or remote customer support.

Company Overview

American Express is a globally recognized company known for providing exceptional financial products and services. We pride ourselves on delivering world-class customer service and offering a dynamic work environment for our team members. At American Express, we value diversity, inclusion, and career development. We are committed to supporting our employees with comprehensive benefits and flexible work options that foster work-life balance.

Join our team today and take the first step towards a rewarding career with American Express! Apply now to become a part of our esteemed live chat support team.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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