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People Operations and Development Manager iD- 9559

Job Description

About Messari.

Messari is the leading provider of crypto market intelligence products that help professionals navigate crypto/Web3 with confidence. We bring transparency and smarter qualitative and quantitative analytics to the industry by combining a global research database with a comprehensive suite of data visualization and asset discovery tools. We help drive smarter participation in crypto from individuals and institutions alike.

The name "Messari" came from the Franciscan monks who declared "clean books" a moral imperative during the renaissance and pushed merchants to use proper accounting methods. This led to the flourishing of investment via "trust but verify" methods and industry growth throughout Europe. That's what we aim to do. Provide participants, investors, builders, platforms, and everyone else with reliable information to better participate in the crypto ecosystem.

Our users range from some of the most prominent analysts, investors, and crypto individuals to top organizations including Coinbase, BitGo, Anchorage, 0x, Chainanalysis, Ledger, Compound, MakerDAO, and many more.

Role Overview

We are seeking an experienced and dedicated People Operations and Development Manager to join our People team. This role is pivotal in overseeing day-to-day People Operations, ensuring adherence to established policies and procedures. Additionally, this position will manage key development programs and initiatives in support of our Research organization. The ideal candidate will have a strong background in HR operations, compliance, and employee relations, along with a passion for enhancing performance and talent development programs in a remote-first environment. This role requires a versatile professional capable of managing both operational and programmatic aspects of our People function.

People Operations Responsibilities
  • Manage HR processes and systems for onboarding, off-boarding, benefit administration, employee experience, performance, and compliance.
  • Partner with finance on the administration of payroll, perks, and personal changes to ensure efficiency and compliance with company policies.
  • Manage recognition and milestone awards program, including inventory and vendor management.
  • Facilitate leave of absence requests with our HR partner, ensuring compliance with company policies and with clear and empathetic communication.
  • Partner with Messari's HR vendor to execute HR policies, processes, and programs effectively.
  • Serve as a primary point of contact for employees, providing guidance and support for work related issues.
  • Represent HR to respective teams, providing consistent support and addressing HR-related inquiries.

People Development Responsibilities

Required Skills
  • Bachelor's degree in Human Resources, Business Administration, or a related field. Master's degree or HR certification (e.g., SHRM-CP, PHR) is a plus.
  • 5+ years of proven experience in HR operations.
  • Strong knowledge of HR policies, procedures, and best practices, with a demonstrated ability to interpret and apply relevant employment laws and regulations.
  • Strong analytical, organizational, and facilitation skills.
  • Capable of managing, negotiating, and building effective relationships with vendors.
  • Successful track record of establishing credibility and trust amongst a diverse workforce.
  • Ability to manage multiple projects with the highest degree of professionalism and confidentiality.
  • Excellent leadership, communication, and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders.
  • Analytical mindset with proficiency in data analysis and reporting tools. Experience with HR platforms (we use ADP, Rippling, ChartHop,15Five, and Greenhouse) preferred.
  • High level of integrity, professionalism, and confidentiality, with a commitment to delivering exceptional service to internal and external customers.

Salary Ranges for this position (depending upon experience):

$144,000 - $163,000
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

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With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

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6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

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The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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