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Senior Solution Engineer ID- 9581

Job Description

We build tools to help the best software teams stay happy and productive. We've rethought how CI/CD should work and have built a platform that is fast, reliable, secure, and is able to scale to the needs of the most demanding high-growth tech companies including Shopify, Pinterest, Wayfair, Cruise, PagerDuty, Culture Amp, and Canva.

Buildkite's mission is to unleash the potential of every developer on the planet. Our CI/CD platform is used by the most sophisticated software engineering teams in the world, including Slack, Uber, Airbnb, Shopify, PagerDuty, and Lyft.

As a Solutions Engineer at Buildkite, you will be responsible for uncovering customer problems and providing hands-on technical expertise by designing and demonstrating solutions to current and potential customers. You will work closely with the sales, customer success and product engineering teams to recommend and develop solutions that meet the needs of each customer.

Areas of responsibility:
  • Work with our Sales team to identify and qualify business opportunities that align with Buildkite's product offerings
  • Build and present demonstrations and PoCs (proofs of concept) that showcase the capabilities of Buildkite's software to potential customers
  • Upskill our Sales team's technical knowledge and provide them with market guidance
  • Provide technical support during POCs to facilitate ease of onboarding
  • Lead "lift and shift" projects for customers transitioning to Buildkite
  • Collaborate with customers to understand their CI/CD architecture and business processes to identify areas where Buildkite Can improve their workflows and their lives.
  • Work with the Product Engineering team to share and interpret feedback from customers and ensure that product features align with customer needs
  • Stay up-to-date on industry trends, new technologies, and emerging best practices in software development and delivery
  • Participate in industry events, conferences (such as AWS re:Invent) and other sales and marketing activities to promote our solutions and services and understand market needs
  • Assist the sales team in closing deals by providing technical expertise and addressing customer concerns
  • Demonstrate value by storytelling, guiding customers through validation that we have the right solution for their business and technical software delivery challenges

What we want from you


Buildkite is a differently shaped company that values work-life balance and supports staff to work the ways that make sense for them. From the beginning, our goal has been to build a company that is people-centered, supportive and just a little bit weird 
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

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Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

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With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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