Director of Internal Technology ID- 9590

About the position

We're looking for a new Director of Internal Technology (IT) to lead our small but very mighty Internal Tech group. You'll be leading from the front of a group that values automation, integrity and transparency over all. That means guiding and enabling multiple teams, discovering together the value of technical excellence and first-principles thinking.

Requirements

  • Experience and enthusiasm to support a set of ambitious, senior teams looking to make a meaningful, world-class tech experience for Pleoers.
  • Comfort managing managers. We have some new team leads who will need support in continuing to sculpt over-performing technical teams, building ambitious and mindful strategy and the most effective teams.
  • A rock-solid grasp of technical excellence in a hyper-ambitious technically-minded environment where the ultimate goal is an impact far beyond the expected scope and size of a 'traditional' IT team.
  • The ability to step in and support, the grace to step back and let others shine, and the wisdom to know when to do each.
  • A great match with our TechOps operating principles: Transparency by default, Humans are our most precious asset, First principles first, Immediate solves, eventual growth.
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Nice-to-haves

  • Experience with a similar software stack: A ~95% Macbook fleet managed by Kandji, ~5% Windows on Intune, Okta for IAM, Google Workspace for email/productivity, a large amount of Okta Workflows and open APIs for stitching together processes, Juniper Mist for office networking, Company-wide tools like Slack, Notion, Miro etc.
  • A good understanding of what you want to learn next and why.

Benefits

  • Your own Pleo card (no more out-of-pocket spending!)
  • Lunch is on us - with catering in our Lisbon, Copenhagen and London offices or a monthly lunch allowance paid directly together with your salary in other markets
  • Private health insurance to ensure you're fit in body and mind to do your best work
  • For this team we offer flexibility/remote working options
  • Option to purchase 5 additional days of holiday through a salary sacrifice
  • We're trialling MyndUp to give our employees access to free mental health and wellbeing support with great success so far
  • Access to LinkedIn Learning - acquire new skills, stay abreast of industry trends and fuel your personal and professional development continuously
  • Paid parental leave - we want to make sure that we're supportive of families and help you feel that you don't have to compromise your family due to work
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...