Airport Operations Agent ID- 11043
Job Summary
We are seeking a dedicated and skilled Operations Agent to join our dynamic team. The ideal candidate will play a crucial role in ensuring the smooth operation of our services by managing various tasks related to customer service, aircraft maintenance, and overall operational efficiency. This position requires a proactive individual who can effectively supervise teams, manage maintenance tasks, and maintain high standards of service.
Responsibilities
- Provide exceptional customer service by addressing inquiries and resolving issues promptly.
- Oversee aircraft maintenance operations to ensure compliance with safety regulations and standards.
- Manage and supervise maintenance management processes, ensuring timely completion of tasks.
- Coordinate with team members to facilitate effective communication and workflow.
- Perform heavy lifting as required during maintenance activities and operational duties.
- Maintain accurate records of maintenance activities and customer interactions.
- Utilize language skills, such as Japanese or Chinese, to assist in communication with diverse clientele when necessary.
- Operate manual transmission vehicles as needed for transportation within the facility.
Experience
- Previous experience in customer service is essential for this role.
- Familiarity with aircraft maintenance procedures is highly desirable.
- Experience in supervising teams or managing operations will be considered an asset.
- Proficiency in Japanese or Chinese is a plus but not mandatory.
- Ability to perform heavy lifting and manage physical tasks associated with the role.
Join us as an Operations Agent where your skills will contribute to our commitment to excellence in service delivery!
Job Type: Full-time
Pay: $20.60 - $170.00 per hour
Expected hours: 10 per week
Benefits:
- Employee assistance program
- Paid time off
Schedule:
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- Morning shift
People with a criminal record are encouraged to apply
Shift availability:
- Day Shift (Required)
Ability to Commute:
- Miami, FL 33133 (Required)
Ability to Relocate:
- Miami, FL 33133: Relocate before starting work (Preferred)
Work Location: In person
