Associate Manager; Audiobook Creation Exchange (ACX) Relationships ID- 10211

About the position

At Audible, we believe stories have the power to transform lives. It's why we work with some of the world's leading creators to produce and share audio storytelling with our millions of global listeners. As an Associate Manager for Audiobook Creation Exchange (ACX) Relationships, you will play a pivotal role in enhancing the global presence of ACX, our creator marketplace that connects rightsholders with performers and producers to create their audiobooks. Your primary focus will be to work closely with internal stakeholders and top-tier indie creators, including authors, publishers, and narrators, to understand their goals and advocate for their needs. In this role, you will support the launch of critical features and programs by engaging directly with creators, both proactively and reactively, through calls and in-person meetings. You will analyze and leverage data to drive and inform partnership decisions, ensuring that the needs of the creators are met. Your efforts will contribute to growing the global ACX community in terms of numbers, education, and awareness through your relationships with creators. You will also be responsible for understanding the content pipeline of top ACX creators to inform content promotion across Audible surfaces, as well as content acquisition from new and existing partners. Collaboration is key in this position, as you will work cross-functionally with various internal teams, including Product, UXR, Content Programming, Marketing, Customer Care, and Risk Management, to ensure the success of ACX participants. Acting as a trusted voice of the creator, you will guide internal discussions to help improve processes, systems, and practices that support ACX content partnerships and the business as a whole.

Responsibilities

  • Support the launch of critical features and programs through engaging directly with creators proactively and reactively on calls and in person, while analyzing and leveraging data to drive and inform partnership decisions
  • Grow the global ACX community in numbers, education, and awareness through your relationships with creators
  • Understand top ACX creators' content pipeline to inform ACX content promotion across Audible surfaces, as well as content acquisition from new and existing partners
  • Work cross functionally with Product, UXR, Content Programing, Marketing, Customer Care, Risk Management, and other internal Audible teams and content programs to ensure success of ACX participants
  • Act as a trusted voice of the creator in all internal discussions pertaining to Audible's service to help guide the iterative improvement of internal processes, systems, and practices that support ACX content partnerships and the business as a whole

Requirements

  • Experience using data and metrics to determine and drive improvements
  • Experience working cross functionally with tech and non-tech teams
  • 2+ years of program or project management experience
  • Bachelor's Degree
  • 3+ years of experience building relationships with creators, publishers or literary agencies, preferably within audio, or in a comparable area, such as in book publishing, television, film, or music
  • Experience speaking publicly

Nice-to-haves

Benefits

  • Medical benefits
  • Financial benefits
  • Equity options
  • Sign-on payments
  • Comprehensive employee benefits package
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