Best Paying Work from Home Jobs No Experience Immediate Start
Industry: Private
Employment Type:- Full Time
Work Hours:- 8 Hours
Locations:- USA
Full Job Description:-
Hey! What if you can combine the terms “Insurance” and “Work from Home” into one great opportunity? Well, that’s exactly what Progressive is offering with Best Paying Work from Home Jobs No Experience Immediate Start for Personal Lines CSR positions.
About Progressive Insurance
Progressive, founded in 1937, is a leading insurance company in the United States. It offers a wide range of insurance products, including auto, home, and life insurance. With over 38,000 employees and more than 20 million customers nationwide, Progressive has established itself as a trusted and reliable provider.
What is a Personal Lines CSR?
A Personal Lines Customer Service Representative (CSR) at Progressive is responsible for providing efficient customer service to clients regarding their personal insurance policies. This includes handling inquiries, claims, and policy changes. As a CSR, you will also be responsible for educating clients on their insurance options and helping them make informed decisions. This role requires strong communication skills, attention to detail, and the ability to work well in a fast-paced environment.
Key Responsibilities
- Handling Basic Billing Questions:As a CSR, you will be responsible for handling basic billing inquiries from customers, including questions about payment options, due dates, and policy changes. You can also pass higher-level billing questions on to the appropriate department.
- Assisting with Policy Changes:Customers may need to make changes to their policy, such as adding or removing coverage. As a CSR, you will assist with these requests and ensure that all changes are accurately reflected in the policy.
- Processing Claims:Customers will file insurance claims in the unfortunate event of an accident or damage to property. As a CSR, you will be responsible for processing these claims and providing updates to customers on the status of their claims.
- Educating Clients on Insurance Options:You will do one-on-one consultations with clients to discuss their insurance needs and help them choose the right coverage options.
- Assign Incoming Calls/Emails/Faxes:You will be responsible for managing incoming customer inquiries through phone calls, emails, and faxes and assigning them to the appropriate department for resolution.
- Insurance Quotes:Provide Progressive Insurance Quotes to new potential customers.
- Documentation of Customer Interactions:Our company prioritizes customer satisfaction, and it is important to document all interactions with customers accurately for future reference.
- Meeting Productivity Goals:We will assign you certain productivity goals that you must meet daily. These include handling a specific number of calls or emails within a set time frame.
Key Requirements
- Education:At Progressive Insurance, we value education and prefer candidates with a high school diploma or equivalent.
- Licensed/Unlicensed:Both licensed and unlicensed candidates are welcome to apply for the Personal Lines CSR position at Progressive Insurance.
- Computer Skills:You should be able to work with a computer, VoIP phones, and standard remote office tools, including the Microsoft Office Suite (Excel, Word, PowerPoint) and Adobe Acrobat.
- Communication Skills:Communication is what makes or breaks a customer service experience. So, we will prefer those who are soft-spoken, have active listening skills, and have excellent written communication abilities.
- Work from Home Setup:As this position is completely remote, you should have a quiet home office setup with a dedicated phone line and a computer with webcam capabilities and high speed internet connection.
- Can-do Attitude:What makes an applicant stand out is a positive outlook toward work and grow with the company.
Benefits
- Company Paid Health Insurance: Progressive Insurance offers a health insurance plan to all its employees, including Personal Lines CSRs.
- Paid Time Off:We believe in the importance of taking breaks and refreshing yourself. That’s why we offer paid Time off so our employees can relax and recharge.
- Tuition Reimbursement:If you wish to further your education, we offer tuition reimbursement programs for eligible employees.
- Advancement Opportunities:If you bring the drive and hard work, we will help you to grow within the company.
- Work More, Earn More:You will be part of the sales department, and as you grow, we pay more. Salespeople are among our company’s most rewarded employees.
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How to Apply
If this opportunity sounds like a perfect fit for you and you want to join Progressive Insurance’s team, apply now by emailing your resume. We can’t wait to have you join us in this exciting opportunity for the best-paying Work-from-Home Jobs No Experience Immediate Start for Personal Lines CSR Positions!
