TRAINING ASSOCIATE
Industry: Private
Employment Type:- Full Time
Work Hours:- 8 Hours
Locations:- USA
Full Job Description:-
The Patient Access Department at Jamaica Hospital Medical Center currently seeks experienced Training Associates for immediate full-time opportunities in Hicksville, New York. Our ideal candidates will be excellent communicators, detail-oriented, mission-focused, and able to effectively multi-task and provide relevant feedback to both trainees and management.
Description
- Train 12 customized new-user/existing-user curriculums.
- Continually assessing training techniques and healthcare industry standards to develop and tailor teaching methods for optimal learning outcomes.
- Shadow new users on-site to ensure they follow proper registration protocols.
- Train recertification course material.
- Train targeted curriculum(s) developed to address departmental needs.
- Provide in-services on errors identified by Audits & Special Projects, PB, Business Offices and Corporate Compliance.
- Perform registration audits on all point-of-service staff.
- In-service end-users who fail their registration audit.
Requirements
- Bachelor's degree preferred or 5 years background in a healthcare insurance setting.
- Minimum 1-2 years' experience with proprietary EMR applications or practice management systems.
- Familiarity with extended medical terminology.
- Must have excellent communication, organizational, and time management skills.
- Strong interpersonal skills and ability to interact positively and productively cross section of interdepartmental teams and personnel.
- Ability to work in a very fast-paced and changing work environment.
- Experience with EPIC, Microsoft Office, and Webex
