Software Engineer (Backend) - SaaS (Remote - Eastern Time Zone) ID- 9532

Remote - US

Product Management & Engineering – Product Engineering /Full-time /On-site

Who We Are

At Firstup, our mission is to improve the employee experience at every moment that matters, large and small. As the communication pipeline for the world's workforce, we now serve 40 of the Fortune 100 companies, reaching and connecting more than 17 million employees daily.

Our employees are experts in the employee experience, workforce communications and technology. 

Joining Firstup means joining a movement to make work better for every worker. As the world’s first intelligent communication platform, Firstup meaningfully engages employees at every moment from hire to retire, and delivers engagement insights to help companies support, promote and retain their talent. Our movement has taken root and is evident in our world-class customer base. Now we need your help. Ready to make a difference in the world?

Our Values

Every employee is an owner with responsibility and credit for our progress.

Leadership is in our build and we see change as a catalyst for improvement.

We win as a team, committed to help our coworkers and customers thrive.

Role Overview


The Software Engineer will be responsible for delivering innovative solutions and services while constantly improving Firstup’s approach to architecture, scale, availability and fault-tolerance. The role will partner with others across the company in shared codebases and contribute directly to other services when needed.


Responsibilities


  • Utilize your real-world knowledge and experience to help us build scalable SaaS applications.
  • Write high-quality code (i.e., reliable, readable, efficient, testable, scalable, maintainable), provide quality code reviews, create comprehensive tests and quality documentation.
  • Apply broad, in-depth knowledge to develop and maintain large-scale multi-tenant services in the cloud.
  • Collaborate across teams on industry standards and best practices to help others solve complex problems.
  • Design future ready solutions and address architectural gaps.
  • Recognize opportunities and advocate for better performance and efficiency of software, systems, processes across teams.
  • Identify, analyze, and resolve system availability, reliability, and performance issues.
  • Encourage and promote ideas/opinions of others from diverse backgrounds and experiences.
Data Entry, No Degree, $40/hr, Part-Time, Remote Job Data Entry, No Experience, $35/hr, Remote, College Student Remote Data Entry, $40/hr, Part-Time, No Degree Required Phone Support, $50/hr, Weekend, Remote, No Experience Data Entry, Remote, $40/hr, Evening Job, No Degree Remote Phone Support, $40/hr, Evening, No Experience Required Data Entry, $40/hr, Remote, Evening, No Experience Required Phone Support, Remote, $35/hr, No Experience, Part-Time Remote Customer Support, $35/hr, Night Shift, No Degree Data Entry, $45/hr, Remote, Evening, No Experience Required Data Entry, $45/hr, Remote, Night Shift, College Student Job Live Chat Support, $35/hr, Remote, Night Shift, No Degree Remote Live Chat, $40/hr, College Student, No Experience Virtual Assistant, $40/hr, Evening, Remote, No Degree Customer Support, No Degree, $40/hr, Remote, Weekend Job Virtual Assistant, No Degree, $40/hr, Remote, Part-Time Remote Moderator, No Degree, $35/hr, Evening, Weekend Job Live Chat Support, $40/hr, Weekend, Remote, No Degree Remote Data Entry, $40/hr, College Student Friendly, Part-Time Data Entry, $45/hr, Remote, Evening, No Experience Required Remote Moderator, $35/hr, No Degree, Weekend, Part-Time Remote Live Chat, $40/hr, College Student, No Experience Data Entry, $40/hr, Remote, Evening, No Experience Required Remote Data Entry, $40/hr, No Degree, Weekend, Night Job Evening Virtual Assistant, Remote, $40/hr, No Experience Remote Moderator, $40/hr, Weekend, No Degree, Part-Time Data Entry, $40/hr, Remote, Night Job, No Degree Virtual Assistant, $40/hr, Remote, No Degree, Night Job Remote Customer Support, $42/hr, Night Job, No Experience Remote Data Entry, $45/hr, No Degree, Weekend, Night Job Phone Support, $45/hr, Remote, No Experience, Evening Job Data Entry, $45/hr, Remote, Night Shift, College Student Job Weekend Data Entry, $45/hr, Remote, No Experience Remote Customer Support, $50/hr, Night Shift, No Degree Remote Phone Job, $45/hr, Part-Time, No Degree Required Virtual Assistant, $35/hr, Evening, Remote, College Student Virtual Assistant, $50/hr, Remote, Part-Time, Evening Job Virtual Assistant, $45/hr, No Experience, Remote, Night Job Remote Data Entry, No Experience, $40/hr, Part-Time Remote Phone Support, $45/hr, Evening, No Experience Required Remote Customer Support, $40/hr, Weekend, No Experience Live Chat Support, $40/hr, Remote, Entry Level, Part-Time Remote Live Chat, $45/hr, College Student, No Experience Customer Support, $42/hr, Remote, Part-Time, No Degree Live Chat Support, $40/hr, Part-Time, Remote, No Degree Data Entry, $40/hr, Remote, Night Shift, College Student Job Virtual Assistant, $35/hr, Part-Time, Remote, Weekend Job Phone Support, Remote, $42/hr, Evening/Night Shift Remote Live Chat, $35/hr, College Student, No Experience Virtual Assistant, $50/hr, Weekend, No Degree, Remote Virtual Assistant, No Experience, $42/hr, Remote, Part-Time Phone Support, Remote, $35/hr, No Experience, Night Shift Remote Moderator, $40/hr, Weekend, No Experience Required Data Entry, $45/hr, Remote, Evening, No Experience Required Remote Customer Support, $40/hr, No Degree, Evening Job Remote Moderator, $40/hr, Part-Time, Weekend, No Degree Remote Phone Support, $45/hr, Evening, No Experience Required Phone Support, Remote, $50/hr, No Experience, Night Shift Customer Support, No Degree, $40/hr, Remote, Weekend Job


Requirements


  • Bachelor’s degree in computer science or related field of study, or commensurate experience required.
  • Minimum 3+ years of hands-on experience in API integration and maintaining APIs.
  • 3+ years of experience building reliable and performant microservices.
  • Familiarity with API protocols and standards, including REST, SOAP, GraphQL, and JSON.
  • Experience with API testing tools and methodologies.
  • Knowledge of authentication methods like OAuth, API keys, and JWT.
  • Experience working with mainly TypeScript or JavaScript frameworks (i.e.: Node.js, React.js,) and also Ruby.
  • Problem-solving skills and the ability to troubleshoot API and integration issues.
  • Strong communication skills both written and verbal and the ability to work with the stakeholders in and outside of the organization.
  • Eagerness to learn lots of new technologies.

$130,000 - $150,000 a year

Firstup expects the base salary for this role to be between $130,000-$150,000. The starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.

Why Firstup?

Because you care - about people, the work you do, and the connections you make. Work is such a large part of life; it only makes sense to make it awesome.

If you want to engage brilliant minds in a high-growth and inclusive environment where ideas are rewarded regardless of who they come from, join us. This is a rapidly changing space so if you thrive on ambiguity, are hungry for a challenge, and have the guts to speak your mind, you could be a perfect fit.

We offer an excellent PTO program, great health benefits, a casual and friendly environment, remote work, and a leadership team who truly believes in your growth – both personally and professionally.

Firstup is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state or local laws.

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...