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Fulfillment Associate ID- 9559

Title: Fulfillment Associate

Shift: Wednesday, 6 am - 5:30 pm; Thursday - Saturday; 6 am - 4:30 pm

Compensation: $15.75 per hour

Location: Grapevine, TX

If you're looking to be at the forefront of disrupting the ecommerce industry, wanting to make your mark and be continuously challenged to grow, your time has come.

ShipBob is recognized as #1 on Crain's 2020 "Fast 50" list of the fastest-growing companies in Chicago & Inc.5000 top 500 companies with the most proven track records. With this growth, we are looking for top talent to help us reach the next level.

Role Description:

We are looking for an exceptional candidate to help bring ShipBob's Grapevine, TX team to the next level.

Our Associates work together as a team to deliver an incredible experience for our customers every day. Dedication and commitment to excellence will set you apart as a candidate and set you up for success with our fast-growing company. As a team lead you will be responsible for delivering on our customer promise, managing your department through direct and indirect management, and growing the associates on your team into successful team members. At ShipBob there is a huge opportunity for career growth, and we are invested in each and every employee's success in their career. As a team lead you will be responsible for directing one of several teams.

About Us:

ShipBob is a tech enabled 3PL that partners with over 4,200+ e-commerce businesses to help them be more successful online. We offer a full suite of fulfillment solutions for our merchants, including the ability to improve their transit times, shipping costs and deliver best in class experience to their customers. With almost 100% accuracy rate in fulfilling orders and orders shipped on time, our merchants can count on us to deliver excellent service.

ShipBob's growing fulfillment network is powered by our proprietary technology and acts as a back office for logistics, providing merchants with full visibility into orders, inventory levels in real time, and access to advanced analytics, over 27 integrations and data reporting.

As one of the fastest growing tech companies in Chicago with over $130M+ raised from blue-chip investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners and SoftBank Vision Fund 2, our goal is to continue to be the #1 best fulfillment technology in the industry. To help us meet this standard, we are scaling our entire team and looking for people who share our core values and have an entrepreneurial mindset

About You:

At ShipBob, we're looking for individuals who embody our core values:

  • Be Mission-Driven. We want team members that are passionate about helping entrepreneurs improve their business, and bring that passion every day.
  • Be Humble. We have ambitious goals, and our team members understand that success or failure depends on us working together and leaving egos at the door.
  • Be Resilient. Logistics is a complicated business. So is software. We value team members that never give up and keep iterating until a problem is solved.
  • Be a Creative Problem Solver. As a startup, we value smart, innovative solutions to complex problems. We fall in love with the problem, not our "favorite" solution.
  • Be Safety Minded. It's not just talk; it's the way you work.


What You'll Do:


What You'll Bring To The Table:

  • Able to work scheduled shifts including overtime, nights and/or weekends based on business needs and consistently arrive for work on time.
  • Ability to lift up to 50lbs without any health limitations.
  • Able to stand and walk continuously during and up to a 10hr shift.
  • Able to bend, stoop, reach above, and push/pull frequently.
  • Must be 18 or older.
  • You're willing to get your hands dirty to get a task completed.
  • You have the ability to adapt to change quickly.
  • You are extremely detail oriented.
  • Ability to quickly understand new processes and identify operational opportunities.
  • You're looking to get your foot in the door with a rapidly growing start-up company.
  • 2 years previous logistics experience preferred, 1 year required.
  • Able to notice trends and attitudes in others that will help them to be successful
  • Able to coach others to be the best version of themselves at work.
  • Excited to grow a team through hard work and relationship building.
  • Ready to hit the ground running and excited to learn new processes and pass on knowledge.
  • Bi-lingual skills are preferred
  • Duties and responsibilities can shift to meet business needs.
  • Reach Truck Experience Required ***


We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.

Perks and Benefits:

  • Medical, Dental, Vision & Basic Life Insurance
  • Variety of voluntary benefits, such as: short term disability
  • Weekly paycheck with paid overtime eligibility
  • KinderBob Daycare Stipend program
  • Paid Time Off & Sick Time Off
  • Referral Bonus Program
  • Fun Culture >>> Check us out on Instagram


Reports to: Area Manager
Classification: Hourly/Non-Exempt

ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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